Privacy Policy

Moveee Media Ltd ("The Moveee", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights in relation to it. It applies to all users of themoveee.com and any associated services, newsletters, events, and community platforms.

By using our site or subscribing to any of our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you give us directly

• Newsletter registration — your email address when you subscribe to our weekly dispatch or any editorial series.
• Community membership — name, email, and profile information when you join The Moveee Connect community.
• Shop & orders — billing and shipping address, payment details (processed securely by our payment provider; we do not store card data), and order history.
• Events — name, contact details, and any accessibility or dietary preferences submitted during event registration.
• Contact forms — any information you voluntarily provide when reaching out to us.

Information collected automatically

• Usage data — pages visited, time on site, referring URLs, device type, browser, and operating system, collected via Google Analytics and similar tools.
• Cookies — session and persistent cookies used to maintain your preferences and improve site performance. See our Cookie Policy for full details.
• IP address — used for security, fraud prevention, and aggregated geographic reporting.

2. How We Use Your Information

• To deliver newsletters, editorial series, and event communications you have opted into.
• To process shop orders and manage your purchases and returns.
• To personalise your experience on site and surface relevant content.
• To analyse site usage and improve the quality of our editorial and platform.
• To comply with legal obligations and prevent fraud or misuse.
• To respond to enquiries, feedback, and customer service requests.

We will not sell, rent, or trade your personal data to third parties for their own marketing purposes.

3. Legal Basis for Processing

We process your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) 2019, administered by the National Information Technology Development Agency (NITDA). Our lawful bases for processing include:

• Consent — for newsletters and optional communications (you may withdraw at any time).
• Contract — to fulfil orders and membership obligations.
• Legitimate interests — for site analytics, fraud prevention, and service improvement, balanced against your rights.
• Legal obligation — where required by applicable Nigerian law.

For users in the EU or UK, we also comply with the EU GDPR and UK GDPR as applicable.

4. Sharing Your Data

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Email delivery platforms (e.g. Mailchimp, Klaviyo) — for newsletter dispatch.
• Analytics providers (e.g. Google Analytics) — for aggregated site usage reporting.
• Payment processors (e.g. Paystack, Stripe) — for secure transaction handling.
• Event platforms — for ticket management and guest communications.
• Hosting and infrastructure providers — for secure data storage and platform operation.

All third-party processors are contractually required to handle your data in compliance with the NDPR and other applicable data protection laws, and only for the purposes we specify.

5. International Transfers

The Moveee operates across Lagos, London, Accra, and New York. Your data may be processed in countries outside Nigeria. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with NDPR requirements and international data protection standards.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by Nigerian law. Newsletter subscriber data is retained until you unsubscribe. Order data is retained for seven years for tax and legal compliance. You may request deletion at any time (see Your Rights below).

7. Your Rights

Under the NDPR and applicable law, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data in certain circumstances.
• Restrict or object to processing.
• Data portability — receive your data in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@themoveee.com. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Our site operates over HTTPS. Payment processing is handled by PCI-DSS-compliant providers — we never store card numbers.

9. Children

The Moveee is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related enquiries, contact our data team at privacy@themoveee.com, or write to: Moveee Media Ltd, Lagos, Nigeria.

If you are unsatisfied with our response, you have the right to lodge a complaint with NITDA (National Information Technology Development Agency), the regulatory body responsible for data protection in Nigeria, at nitda.gov.ng.